Goals

The primary goal of case management is to optimize client functioning by providing quality social services in the most efficient and effective manner to individuals with multiple complex needs. Like all methods of social work practice, case management rests on a foundation of professional training, values, knowledge, theory, and skills used in the social service of attaining goals that are established in conjunction with the client and the client’s family, when appropriate. Such goals include

• enhancing developmental, problem- solving, and coping capacities of clients
• creating and promoting the effective and humane operation of systems that provide resources and services to people
• linking people with systems that provide them with resources, services, and opportunities
• improving the scope and capacity of the delivery system
• Contributing to the development and improvement of social policy.

Tasks and Functions

Although the roles and responsibilities of individual social work case managers can vary considerably depending on program or system objectives, social work case managers perform a range of common tasks related to client- level intervention and system-level intervention.

 

Ref: social work

Social Work Case Management

The practice of case management varies greatly across social work settings and is even more diverse as applied by other professionals. Despite this diversity, several elements distinguish social work case management from other forms of case management.

 

Social work case management is a method of providing services whereby a professional social worker assesses the needs of the client and the client’s family, when appropriate, and arranges, coordinates, monitors., evaluates, and advocates for a package of multiple services to meet the specific client’s complex needs. A professional social worker is the primary provider of social work case management. Distinct from other forms of case management, social work case management addresses both the individual client’s biopsychosocial status as well as the state of the social system in which case management operates. 

Social work case management is both micro and macro in nature: intervention occurs at both the client and system levels. It requires the social worker to develop and maintain a therapeutic relationship with the client, which may include linking the client with systems that provide him or her with needed services, resources, and opportunities. Services provided under the rubric of social work case management practice may be located in a single agency or may be spread across numerous agencies or organizations.

Types of NGOs-1

There are also numerous classifications of NGOs. The typology the World Bank uses divides them into Operational and Advocacy:

 

The primary purpose of an operational NGO is the design and implementation of development-related projects. One frequently used categorization is the division into ‘relief-oriented’ or ‘development-oriented’ organizations; they can also be classified according to whether they stress service delivery or participation; or whether they are religious or secular; and whether they are more public or private-oriented. Operational NGOs can be community-based, national or international.

 

The primary purpose of an Advocacy NGO is to defend or promote a specific cause. As opposed to operational project management, these organizations typically try to raise awareness, acceptance and knowledge by lobbying, press work and activist events.

 

USAID refers to NGOs as private voluntary organizations. However many scholars have argued that this definition is highly problematic as many NGOs are in fact state and corporate funded and managed projects with professional staff.

 

NGOs exist for a variety of reasons, usually to further the political or social goals of their members or funders. Examples include improving the state of the natural environment, encouraging the observance of human rights, improving the welfare of the disadvantaged, or representing a corporate agenda. However, there are a huge number of such organizations and their goals cover a broad range of political and philosophical positions. This can also easily be applied to private schools and athletic organizations.

Types of NGOs

Apart from ‘NGO‘, often alternative terms are used as for example independent sector, volunteer sector, civil society, grassroots organizations, transnational social movement organizations, private voluntary organizations, self-help organizations and non-state actors (NSA’s).

 

Nongovernmental organizations are a heterogeneous group. A long list of acronyms has developed around the term ‘NGO‘.

 

These include:

1. BINGO is short for business-oriented international NGO, or big international NGO;
2. CSO, short for civil society organization;
3. DONGO, Donor Organized NGO;
4. ENGO, short for environmental NGO, such as Global 2000;
5. GONGOs are government-operated NGOs, which may have been set up by governments to look like NGOs in order to qualify for outside aid or promote the interests of the government in question;
6. INGO stands for international NGO;
7. QUANGOs are quasi-autonomous non-governmental organizations, such as the International Organization for Standardization (ISO). (The ISO is actually not purely an NGO, since its membership is by nation, and each nation is represented by what the ISO Council determines to be the ‘most broadly representative’ standardization body of a nation. That body might itself be a nongovernmental organization; for example, the United States is represented in ISO by the American National Standards Institute, which is independent of the federal government. However, other countries can be represented by national governmental agencies; this is the trend in Europe.)
8. TANGO, short for technical assistance NGO

Non-Governmental Organization-1

The vital role of NGOs and other “major groups” in sustainable development was recognized in Chapter 27 of Agenda 21, leading to intense arrangements for a consultative relationship between the United Nations and non-governmental organizations. Globalization during the 20th century gave rise to the importance of NGOs. Many problems could not be solved within a nation.

 

International treaties and international organizations such as the World Trade Organization were perceived as being too centered on the interests of capitalist enterprises. Some argued that in an attempt to counterbalance this trend, NGOs have developed to emphasize humanitarian issues, developmental aid and sustainable development.

 

A prominent example of this is the World Social Forum which is a rival convention to the World Economic Forum held annually in January in Davos, Switzerland. The fifth World Social Forum in Porto Alegre, Brazil, in January 2005 was attended by representatives from more than 1,000 NGOs.[citation needed] Some have argued that in forums like these, NGOs take the place of what should belong to popular movements of the poor.

 

Others argue that NGOs are often imperialist in nature and that they fulfill a similar function to that of the clergy during the high colonial era. Whatever the case, NGO transnational networking is now extensive.